Terms and conditions in KAKTUS CASINO
1. Introduction to the rules of KAKTUS CASINO
By using or accessing any page of the KAKTUS CASINO online casino website (the «Site»), you agree to these Terms and Conditions, the Privacy Policy, the Bonus Program and its rules, the rules and mechanics of the game, and the methods and principles of the advertising policy. Each user of the KAKTUS CASINO website must read these Terms and Conditions. If a user (hereinafter the «Player») does not agree with these Terms and Conditions, he or she must immediately leave the Site, refuse to open an account, and stop using the KAKTUS CASINO Site. Your continued use of the Site constitutes your complete acceptance and unconditional compliance with these Terms and Conditions.
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2. General requirements
If the terms «we», «us», «our», «online casino» and «company» are used in the text, it refers to KAKTUS CASINO online casino, the Site or the Operator who operates the Site. You can ask any questions by contacting our online casino customer service via live chat.
3. Changes in Terms and Conditions
- The Company reserves the right to change these Terms and Conditions at any time and without prior notice to Players for any reason. Players can familiarize themselves with any changes by reading the updated Terms and Conditions. It is the Player’s responsibility to review the Terms and Conditions regularly for any changes. In addition to changes to the Terms and Conditions, the Company may also make changes to the online casino software (interface), design, list of games, bonuses, payment terms and so on.
- If the Player does not wish to accept the changes made to the Terms and Conditions of the Site, he must immediately stop using KAKTUS CASINO. The continued use of the Site by the Player will be unequivocally interpreted as full agreement with all Terms and Conditions.
4. User name, password and security
- The player is responsible for keeping his login and password for access to his account on the Site secret and does not disclose them to third parties intentionally or unintentionally. If you have forgotten your login or password, use the password recovery form on the Site.
- The Company is not responsible for any losses incurred as a result of actions of third parties who gained access to your login or password.
- If a player becomes aware of unauthorized access of third parties to his account on the Site, he must immediately change the password for his account and contact the support team of KAKTUS CASINO online casino.
5. Rules and placement of bets on the site
- Players are required to monitor the size and other parameters of their own bets.
- The history of transactions of the player can be requested through the functionality of the site or by contacting KAKTUS CASINO customer support.
- The company may at any time suspend or refuse to process a transaction if it is suspected that the player is violating the terms and conditions of the site.
- With the help of customer support the player can cancel the bet if a game event has not yet occurred.
- If the game event has occurred, and the player’s bet has been accepted and processed, it is no longer possible to cancel the bet.
6. Other prohibited activities on the KAKTUS CASINO website
- Players are not allowed to use insults, threats, profanity or violent acts in relation to other players and employees of the company.
- Players are not allowed to interfere in any way with the normal functioning of the software site KAKTUS CASINO.
- Copying the site or parts of it is prohibited without the permission of the copyright owner.
- It is forbidden to hack into the site’s security systems in order to obtain information about third parties.
- The company is not responsible for any damage caused to your device and its software by intruders while playing the site.
- Transferring your account or funds from your account to another player is prohibited.
7. Term and termination of the agreement
- Players have the right to close or delete their account at any time by contacting support.
- Until the moment of closing or deleting the account by the player, the player remains responsible for compliance with these terms and conditions.
- The company has the right to charge a fee for closing the account. Please note that all funds and bonuses in the account at the time of closing will be transferred to the income of the company.
- Account closure results in cancellation of mutual obligations under these terms and conditions.
- The company has the right to close a player’s account without prior notice in some cases:
- The company as a whole ceases to provide services, or this cessation of services applies only to you.
- If a link is discovered between your account and a blocked account at KAKTUS CASINO.
- If the linked account is closed, we will return all funds in it, except in the cases specified in these terms and conditions.
- There is tampering with the site’s software or participation in a conspiracy.
- You are breaking the law of your country or territory by participating in online gambling.
- You are publicly speaking negatively about the site, insulting or otherwise interacting negatively with company employees or other players.
- Inactive accounts for 6 months or more are subject to deletion.
- In any case, when the closure of the player’s account is initiated by the company, except when caused by the player’s violation of these terms and conditions, the company will notify the player of the closure of his account and take steps to return any funds to the account. If the player does not respond to the request for a refund, the company has the right to withhold the funds as its own income or transfer them to the regulator.
Playing at Cactus Casino with all the rules
8. Mistakes or omissions in KAKTUS CASINO
- We acknowledge that errors may occur on the site during the Player’s bidding process.
- We reserve the right to cancel or limit the limit on any bet.
- In case the Player has mistakenly received funds from the Company and made bets on the Site with them, such bets will be cancelled and the funds will be deducted. If funds have been withdrawn by the Player to personal payment systems, these funds will have to be returned to the Company.
- The Company will not be held liable for any damage caused to the Player as a result of errors on the Site.
- In case the information transferred between the server and the Player’s device is intercepted by third parties, the Company and any of its representatives and partners are not responsible for any possible damages.
9. Limitation of liability
- The player uses the services of the Site «as is», completely voluntarily and at his own risk.
- We make no additional warranties or representations other than those set forth in these Terms and Conditions.
- We are not responsible for any damages that may be caused to Players by clicking on affiliate and other links posted on our Site.
10. Intellectual Property Rights
- The Site is fully protected by intellectual property and copyright laws and is protected by applicable laws.
- The User does not acquire any rights to the intellectual property of the Site.
- Any creative materials presented on the Site, including text and images, may not be used by third parties or by Players without the written permission of the Company.
- The Player will be solely responsible for any damages, costs or expenses arising from or related to any prohibited activity.
10. Your personal information
- The Company agrees to comply with data protection requirements in the manner in which the Company uses any personal information collected during the Player’s visit to KAKTUS CASINO.
- By providing information to Kaktus Casino online casino, the Player consents to the Company’s right to process his/her personal information for the purposes described by the administration of the Site in these Terms and Conditions, or to comply with legal or regulatory obligations, as well as for use in advertising, including email and SMS notifications about promotions and bonus offers.
- It is the Company’s policy not to disclose personal information to anyone other than employees who need access to Player data to provide services to you.
- The Company keeps copies of all correspondence received from a Player (including copies of all emails) in order to keep an accurate record of all information received from you.
11 Complaints and notices
- If a Player wishes to make a complaint regarding the operation or other aspects of KAKTUS CASINO, he must first contact the support team regarding his complaint within a reasonable time.
- In the event of a dispute, you agree that server records will serve as conclusive evidence in determining the outcome of any claim.
- The player acknowledges that the outcome of games on the Site is determined by a random number generator built into the software that generates events at random.
12. The player accepts the results of all games.
- On any financial issues, the Player can contact the customer support KAKTUS CASINO online. You can also read our FAQ at any time to find information on your own.
13. Interpretation of the rules at KAKTUS CASINO
- The original text of the Terms and Conditions is written in Russian, and any interpretation thereof shall be based on the original Russian text. If the Terms and Conditions or any documents or notices related thereto are translated into any other language, the Russian version shall prevail.
14. Transfer of rights and obligations in Kaktus Casino
- The Company reserves the right to transfer, assign, sublicense or pledge these Terms and Conditions, in whole or in part, to any person (without the Player’s consent), provided that such transfer is on the same terms no less favorable to the Player.
15. Force Majeure
- The Company shall not be liable for any failure or delay in performing any obligations under the Terms and Conditions caused by force majeure events, including natural disasters, war, civil unrest, disruption of public communications networks or services, labor disputes or similar Internet attacks, which may have adverse consequences («Force Majeure»).
- During the period of Force Majeure, the Company’s business shall be deemed to be suspended and the performance of its obligations shall be deferred.