F.A.Q.

Registration at Kaktus Kasino

What age should I be to play at Kaktus Kasino?

To play at Kaktuz online casino, you need to be 18 years old and create an account. We take responsibility for all aspects of the game and ask you to follow all of our rules, including age restrictions.

How to register in Kaktus Kasino?

Registration is free and takes a few simple steps. Click the «Register» button in the upper right corner of the page and enter your nickname, email address, and password. Make sure you spelled your email correctly and that it is active. After successfully registering, you will receive a welcome email with an activation link that you need to confirm to complete the registration process.
To verify your identity, you must upload documents within 30 days of registering. This is necessary to complete the verification process and receive a bonus of up to 490 free spins for registering. Accept the Gaming Agreement and you’re done!

Welcome to Kaktus Kasino! We are glad to welcome you to our institution and wish you good luck in the game.

How can I confirm my game profile at KAKTUS KASINO?

To complete the verification process, you must complete all of your profile fields, including your first name, last name, date of birth, gender, phone number, country, city and address, and attach a scanned copy or photo of your ID. Once your verification request is approved, your game profile will be successfully verified.

How many gaming accounts can a player have in KAKTUS KASINO?

All our customers can only have one game account, which means that all bonus offers are only available for one account linked to one IP address, email address, phone number and payment method such as debit or credit card, e-wallet, etc.

Why doesn’t the email with the password to log in to the game profile come?

If you haven’t received an email containing your password, try checking your spam folder in your inbox. If you don’t find it even there, contact our support team to resolve the problem.

Tip: To ensure that you receive all of our emails, we recommend that you add our email address to your favorite contacts or approve its subscription.

What to do if I forgot my password?

Don’t worry, recovering your password is easy. Just click the «Login» button and then select «Forgot your password?» On the next page, enter your nickname and the email address you gave when you registered. We’ll send you an email with instructions to reset your password.
If you did not receive our email, check your spam folder in your inbox. Sometimes emails can be delayed for a while, so take the time to make repeated requests.

Do you want to see your betting, gaming and transaction history?

Simply go to «Cashier» and select «History. Here you’ll find all transactions made on your account, including deposits, payouts, bonuses, and other transactions. Under «Cashier» you can also check your current balance.

Do you want to close your game account?

No problem. Just contact our customer service team and request an account closure. This is free and can be done at any time. Please note that you can open a new account no sooner than 15 days after closing your current account.

Kaktus Kasino

Bonuses at Kaktus Kasino

What bonuses does Katoose Casino have to offer?

Kaktus Kasino has various types of bonuses available to meet the needs of all players:

Our casino strives to provide the best possible experience for all our customers, so we recommend that you carefully review our Bonus Terms and Conditions so that you can get the most out of our offers and bonuses.

What is a wager? How do I win a bonus?

Bonus wagering is the amount of all bets that need to be placed before the bonus expires in order to convert the bonus amount or part of it into real money. Kaktus Kasino requires wagering 35 times (unless otherwise specified) to be able to convert the bonus money into real money.

For example, if you receive a bonus of €10 with a wagering condition of €35, you need to wager a total of €350 (€10 x €35). Please refer to the Terms and Conditions for full bonus wagering information.

How long does the bonus live at Kaktus Kasino?

The bonus is valid for 7 days, unless otherwise stated in the rules, from the date of receipt by the player. During this time, the player must fulfill the requirement of wagering the bonus. To make the most of our offers and bonuses, we recommend that you read the Terms and Conditions carefully.

Can I play with money I don’t have?

Yes, in our casino you have the opportunity to try out our games in demo mode for free. You can also play with a welcome bonus for registration, which is given to every new player.

Loyalty program at Kaktus Kasino

What is the VIP program?

We have a Loyalty Program that distributes privileges to players depending on their level. In the beginning you will be at the lowest level, and depending on your play activity you can move up to higher levels. The level you are at will determine your benefits at all times. For more information, simply go to your profile and go to the ‘Loyalty Program’ section.

How do I join the KAKTUZ Rewards loyalty program?

You automatically join the loyalty program if you already have an account at Kaktus Kasino. You don’t need to do anything extra.

Become a member of the Affiliate Program

How do I earn points in the loyalty program?

Every time you play for real money at KAKTUZ CASINO slot machines, you get loyalty points. For every 1USD/EUR, 5PLN, 15UAH, 30RUB, 300 KZT, 3000 UZS put in the machines, you get 1 point.

How long do my loyalty points last?

To maintain your current level in the Loyalty Program, you must be an active player (make at least three deposits per month). If you have not been active during the last 30 days, your level in the program will revert to the previous level and you will need to accumulate enough points to reach the next level.

How often is my available Loyalty Points balance updated?

Your Loyalty Program status is recalculated monthly based on the number of points earned. Your status will remain in effect until the next recalculation, which takes place monthly from the 1st to the 30th of the month. Real and bonus cash prizes will be credited to your game account on the 1st of the next month, and points will continue to accrue.

What are the basic terms and conditions of the KAKTUS KASINO Loyalty Program?

Below are the rules of KAKTUS KASINO loyalty program, which allows you to receive bonuses and rewards for playing in our casino:

For each real bet you will receive a certain number of points proportional to the size of your bet.
In the slot machines for every bet of 1 USD/EUR, 5 PLN, 15 UAH, 30 RUB, 300 KZT or 3000 UZS you will get 1 point.
Your status will be calculated every month based on the number of points you accumulated. The achieved status will be valid until the next calculation. Real and bonus cash prizes will be credited to your game account every month.
To withdraw real and bonus cash rewards received as part of the loyalty program, you will need to wager them with a wager of x45.
Bonuses will be credited to the real and bonus account every Monday at 00:00:01.
To get the bonus it is necessary to confirm the game account (giving full name, birthday, sex, phone number, country, city, address and providing a copy of an identity card).
No deposit bonus cannot be withdrawn unless it is wagered. The maximum winnings for withdrawal is 10 times the amount of the no deposit bonus.
No deposit bonus is given once a month and is valid for 7 days. The maximum bet level for the no deposit bonus is €10.
Cashback can be withdrawn, but winnings from win-win bets cannot. KAKTUS KASINO win-win bets are valid for 7 days and the maximum bet level for win-win bets is €5.
To maintain the current level in the loyalty program, the player must be active (make at least 3 deposits per month). If a player is not active during the last 30 days, he returns to the previous level and must accumulate points in order to get the next level.